People and Education
First things first – hire the right people by instituting a system of hiring that matches the applicant’s skills and culture to the job and the company, with goals and outcomes that match company goals and outcomes. The authoritative book – a must read – is Who, by Geoff Smart and Randy Street.
Next, train your team to be the best in their category by instituting development plans, holding them accountable, and helping them learn and apply necessary and new skills.
Finally, provide constructive feedback from both management and from peers to help assess and motivate your employees. Learn more about leveraging people and education here.
In the next Business Minute we’ll focus on Systems and Technology.
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Business Minute 17 – People and Education